Our SMS is not working and tech support blamed the TCR process. How is that possible since March 31st is the deadline and there is not supposed to be service disruption. I submitted our TCR 30 days ago. Need answers.
Chris, Can we get a few more details about the number you're texting from?
Is it new?
Are you doing bulk SMS or one-off texting?
If you'd like to share more details, please email us at Community.Support@RingCentral.com
I would love to be looped in on any answers to this question. We have been without outbound texting since the new year. This is putting a huge dent in our businesses flow of communication with clients!
@Chris Burtch We have submitted an escalation and have requested prioritization with Telco Ops for completion.
Having the same issue.
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