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Question

SMS TCR Registration problem

  • January 7, 2025
  • 3 replies
  • 105 views

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I have been trying desperately to get my SMS working through the TCR Registration.  I have updated multiple times but apparently I am not doing it correctly.  Please someone help me. 

3 replies

Mary-Community_Moderator
Community Manager
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Hi there! I’m sorry to hear you’re having trouble with your SMS and TCR Registration. Don’t worry—I’ll have someone reach out to help you and guide you through the process. Could you please send us your contact details and your preferred callback time at community.support@ringcentral.com? We’ll get this sorted for you!


Seamus
  • New Participant
  • January 9, 2025

I’m on my third attempt so I can relate!  :)  Not a very good start with Ring Central.


Mary-Community_Moderator
Community Manager
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I’m on my third attempt so I can relate!  :)  Not a very good start with Ring Central.

Hi ​@Seamus,

Thank you for bringing this to our attention. I’ll escalate your concern to our TCR Escalations team so they can assist you further.

Could you please send me a direct message or email us at community.support@ringcentral.com with the following details?

  • Name:
  • Email:
  • Contact Number:
  • Preferred Callback Time:

We’re here to help and look forward to resolving this for you!