We don't use SMS for anything but texting our store managers if they are having an issue that requires them to call us back for support. We have never texted a customer, and have no mechanism to ever send SMS campaigns. Anything to do with marketing SMS/Email is 100% outsourced third-party for them to send and is managed on their own hosted systems. I'm struggling with understanding how I am supposed to fill out a form that is not applicable to our business and yet keep SMS to our internal employees.