outside users send text message to ringcentral softphone user line which is attached to personal cell phone. outside user gets message that "message could not be delivered to this non-wireless number". ringcentral user is set up similar to all other users. why is text not being forwarded to cell phone?
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Hi Susan, upon checking your account, your TCR campaign registration is still pending, which is why you are experiencing this issue. I'll get more information regarding your submission.
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