Question

user cannot receive outside text messages sent to ringcentral softphone number.

1 year ago
June 10, 2023
1 reply
172 views

susan-2
New Participant

outside users send text message to ringcentral softphone user line which is attached to personal cell phone. outside user gets message that "message could not be delivered to this non-wireless number". ringcentral user is set up similar to all other users. why is text not being forwarded to cell phone?

Mary-Community_Moderator
Community Manager
2293 replies
1 year ago
June 12, 2023

Hi Susan, upon checking your account, your TCR campaign registration is still pending, which is why you are experiencing this issue. I'll get more information regarding your submission.

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Reply

Related Posts

What happens if a customer is deleted from RevenueCat and their subscription is renewed in your store?icon

Subscription Renewal with Block Restoresicon

Why does Google subscriptions get deleted from RC (but not Google) after the initial 5 minutes? (sandbox testing)icon

Can't delete stripe customers to reconnect them again with RCicon

Purchases are linked to the wrong accounticon

Most helpful members this week

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings