Question

Web Cam Stopped Working with RingCentral

5 years ago
July 3, 2019
2 replies
301 views

jennifer-sikorski
New Participant

We had been using an AUDSOM AW615 webcam for video meetings and all of a sudden it stopped working with Ring Central, but still works will all other video chat/meeting software. Wondering why a camera that formerly worked with your software all of a sudden would stop but still works with everyone else?

Jessica H.
Community Manager
5 years ago
July 16, 2019

Hey Jennifer,

It doesn't look like our Community members have seen this happen before :( I would recommend opening a case with our Technical Support team just to make sure everything is set up correctly!

victoria-lockard
New Participant
5 years ago
September 24, 2019

I have this issue as well! Has happened many times this year.

Reply

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