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When forwarding calls to external number, how can I add 3 digit number before/after the the caller number?

  • June 19, 2022
  • 2 replies
  • 335 views

When I first set up the call forwarding to an external number (years ago), I was able to add 3 digit number before/after the the caller number to distinguish the call. Is this feature still available? If so, how do I add the 3-digit number?

Best answer by Mary-Community_Moderator

Please see the KB article link below and go to step 5.


https://support.ringcentral.com/article/13648-User-Templates-Modify-Call-Handling-Forwarding-Settings-After-Hours.html

2 replies

Mary-Community_Moderator
Community Manager
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  • Author
  • New Participant
  • June 20, 2022

Thank you very much!!