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Question

when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

  • March 19, 2019
  • 3 replies
  • 308 views
V

when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

3 replies

S
  • saadet.swift
  • Known Participant
  • March 21, 2019
Hey Veronica, are you in the middle of the porting process? Could you provide more details about what's going on?
C
Hi. I'm having the same problem. I have a Google Voice number, to which I have linked the RingCentral number. However when I call the GV# it doesn't forward to RingCentral. How can this be solved? Thanks.
S
  • saadet.swift
  • Known Participant
  • June 20, 2019
Hey Claudia, sounds like a configuration issue on the Google Voice side. Unfortunately we don't have control over 3rd party phone numbers that are being forwarded to our system. I'd talk to Google Voice about it :)
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