Imagine I have a IVR menu redirected all to the same extension, but when the extension pick up the phone I want that the person hear a whisper informing from where selection come the incoming call.

Example:

For promotion 2x1 press 1. --> Ext. 102

For promotion 30% discount press 2. --> Ext. 102

For sales press 3. --> Ext. 102

When the extension pick up the phone they may hear.

The customer want 2x1 promotion

or

The customer want 30% discount

or

The customer have a sales inquiry.

We could do it with our previous Asterix VoIP server but I cant find the option here in RingCentral.

Thanks.

Imagine I have a IVR menu redirected all to the same extension, but when the extension pick up the phone I want that the person hear a whisper informing from where selection come the incoming call.

Example:

For promotion 2x1 press 1. --> Ext. 102

For promotion 30% discount press 2. --> Ext. 102

For sales press 3. --> Ext. 102

When the extension pick up the phone they may hear.

The customer want 2x1 promotion

or

The customer want 30% discount

or

The customer have a sales inquiry.

We could do it with our previous Asterix VoIP server but I cant find the option here in RingCentral.

Thanks.