I have set RingCentral ringtone to “High Gong” but for some reason it is playing “Phone Ring.” I am using the RingCentral App. I tried using the web-version but still have the same issue. I have tried every possible solution I can think of, including:
- Updated the Application
- Clear App data as well as Application data from the Storage
- Logged out of App and logged in only to the browser
- Browser used Chrome
- No any rules setup for the ring tone
- Selected Help and reported the issue to Ring Central with the details