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Question

TCR Registration Impossible to be finalized


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I have seen multiple people on here complaining that TCR registration was never successful with Ring central for whatever reason. We submitted TCR registration originally in October. Constant denials, even after getting reps on the phone with web developers to make sure every line and word was identical to what we were told on the phone. It has been under review for 2 months now, no progress. Spoke on the phone, yet another new rep saying to change something. Almost as if Ring Central does not want you to register for texting and keeps doing fraud to always have a reason to deny you or prolong the process. 

 

TCR registration with another company was done in 2 days before moving my services to Ring central. Might need to switch companies.

Any advice from someone that has successfully completed the TCR Registration?

BeckyH
Community Manager
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  • Community Manager
  • January 23, 2025
backin wrote:

I have seen multiple people on here complaining that TCR registration was never successful with Ring central for whatever reason. We submitted TCR registration originally in October. Constant denials, even after getting reps on the phone with web developers to make sure every line and word was identical to what we were told on the phone. It has been under review for 2 months now, no progress. Spoke on the phone, yet another new rep saying to change something. Almost as if Ring Central does not want you to register for texting and keeps doing fraud to always have a reason to deny you or prolong the process. 

 

TCR registration with another company was done in 2 days before moving my services to Ring central. Might need to switch companies.

Any advice from someone that has successfully completed the TCR Registration?

Please message us at Community.Support@RingCentral.com and I will have someone from my team escalate on your behalf. 

 


Mary-Community_Moderator
Community Manager
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To address this matter more effectively, I’d like to connect you with our TCR Escalations team. They specialize in handling complex registration issues and will be able to provide you with personalized assistance to ensure your registration is completed successfully. 

Please send me a DM with the information below:

-Customer Name: 
-Email Address: 
-Callback Number:  
-Customer's Preferred Callback Time:

 


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