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asked in Permission error when accessing a recording from another account under the same company
Hi my team is currently developing an app that allows access to recordings of their users/agent after each support calls...
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Sep 17, 2023 at 7:02am
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asked in Issue with RingCentral Embeddable Voice SDK: Call Icon Not Appearing in ASP.NET MVC Project
Hello RingCentral Community,I hope you're all doing well. I'm currently working on integrating the RingCentral E...
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Sep 17, 2023 at 3:36am
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asked in SMS sender feature
Hello!@Phong Vu I can't figure out whether an account have an SMS feature enabled. Or which extension has permission...
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Sep 14, 2023 at 2:50pm
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asked in Can I text a PDF?
I just spoke to the Ring Central helpline after attempting to text a PDF document. Helpline claims we should be able to ...
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Sep 14, 2023 at 8:05am
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asked in Why can't we change primary members of a queue on a custom rule?
We have several queue's that need to have users only when the user is available. On a normal user account, this woul...
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Sep 14, 2023 at 7:16am
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asked in Find Users with Hidden Flag = true
I am trying to write some code that finds how many Users have their "Hidden" flag set equal to true via a GET ...
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Sep 14, 2023 at 9:02am
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asked in JWT access token failure
I have created a JWT token for my ungraduated app. I am trying in Postman the POST method to obtain an access token usin...
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Sep 12, 2023 at 1:52pm
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asked in FAX ICON Disappears
I just installed Ring Central for a user. After RC opens, I see the FAX icon. As RC loads some more it disappears. An...
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Sep 13, 2023 at 9:34am
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asked in 500 Internal Server Error for licenses endpoint
When attempting to call https://platform.devtest.ringcentral.com/restapi/v2/accounts/~/licenses in Postman, I'm gett...
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Sep 12, 2023 at 8:38am
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asked in Marketplace App is not showing up as an installed app in BT Cloud account
We have developed a marketplace application for ringcentral/bt-cloud and It is in production now. But still we're un...
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Sep 12, 2023 at 6:54am
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