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Question

Performance Reports subscription not delivering


Performance reports not delivering via subscription.

I feel very confident it is set up properly however I have not been receiving the reports via email.

1626453971998.png

Any suggestions to troubleshoot? Calling RC tech support is awful, and most of the time the call just disconnects..terrible cs

Thank you

4 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img

Hi @Jeremy Mlynarek, by any chance, did you just delete it? I checked on your portal and it only shows four subscriptions and it doesn't include your email.


  • Author
  • New Participant
  • 1 reply
  • July 16, 2021

No I have not deleted any. As you can see I have created multiple reports (hourly) to be delivered by subscription.

1626458222349.png


  • New Participant
  • 2 replies
  • October 2, 2024

Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img
rem.time wrote:

Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers

Hi @rem.time, please submit a Support ticket to help you with this. Go to https://support.ringcentral.com/new-case.html


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