Question

Performance Reports

2 years ago
November 16, 2022
1 reply
318 views

kim-4
New Participant

Is the performance report and analytics call log information based solely on the call made from one particular type if device? We have people who used desk phones and those that call from the app on the computer. Do the reports include all of this?

Mary-Community_Moderator
Community Manager
2295 replies
2 years ago
November 16, 2022

The report includes both calls from a desk phone and the app.

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