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Question

Need remote Access during Screen sharing in RingCentral Video

  • September 15, 2021
  • 3 replies
  • 398 views

When the remote access will be back? This needs to be added as soon as possible since there are tons of us still working from home.


Mary-Community_Moderator
Community Manager
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Hi @R1 Accounting Services, Product Team announced that the Remote Access feature will be available in Q1 2022. Please stay tuned, and we will give you more updates. Thank you!


Joe Cache
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  • Brainy
  • September 17, 2021

Please pass on to the programmers... multi-monitor support... multi-monitor support... multi-monitor support. :)



  • New Participant
  • February 14, 2022

I was told by RingCentral Support that giving permission on a remote session is no longer supported on the latest version of RingCentral video remote sessions.

Is this true?

Why would you get rid of this great feature?

Could you please put this feature back ASAP.

Thank you from a concern long standing customer.


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