VOICEMAIL, ALL CALLS AFTER 12 ARE GOING TO VOICEMAIL AGAIN. I HAVE CHECKED ALL THE OPTIONS. It says we are open 24 hours a day so this should not happen.
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Hi Jana!
Is this calls that are going to the main number?
Is this calls that are going to the main number?
If yes, can you please go to Admin Portal > Phone System > Auto-Receptionist > General Settings > IVR Settings.
Under Company Greetings, please check if it says Bypass greeting to go to extension and let me know what extension it says.
Under Company Greetings, please check if it says Bypass greeting to go to extension and let me know what extension it says.
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