Call Handling C# Issue

Can you just leave the account id and extension id blank to make sure that you are creating a custom answering rule for the extension that authenticated the app.

rc.Restapi().Account().Extension().AnsweringRule().Post(parameters);

Hey Phong,

Same issue when leaving those blank, it seems like it is not even getting to the API call and is stopping on the below line.

parameters.transfer.extension = fwdQueueExt;

Also tried adding the following this morning to make sure I have everything it could possibly want, but still receive an error on that same as above (just with the new variable). I'm sure I'm just doing something wrong lol, just not sure what

var transferInfo = new CallHandlingExtensionInfo ();
transferInfo.extensionNumber = callQueues.records[0].extensionNumber.ToString();
transferInfo.id = callQueues.records[0].id.ToString();
transferInfo.uri = callQueues.records[0].uri;

parameters.callHandlingAction = "TransferToExtension";
parameters.transfer.extension = transferInfo;

This code works for me. It's not the same action but can you try it first, then change the action and set the transfer to see which part potentially causes the problem.

var parameters = new CreateAnsweringRuleRequest();
parameters.enabled = true;
parameters.type = "Custom";
parameters.name = "My weekly meetings";
var schedule = new ScheduleInfo();
var weeklyRanges = new WeeklyScheduleInfo();
TimeInterval day = new TimeInterval();
day.from = "09:00";
day.to = "10:00";
weeklyRanges.monday = new TimeInterval[] { day };

day = new TimeInterval();
day.from = "10:00";
day.to = "15:00";
weeklyRanges.friday = new TimeInterval[] { day };

schedule.weeklyRanges = weeklyRanges;
parameters.schedule = schedule;
parameters.callHandlingAction = "TakeMessagesOnly";

var response = await rc.Restapi().Account().Extension().AnsweringRule().Post(parameters);

The code you sent worked fine, after that I changed "TakeMessagesOnly" to "TransferToExtension" and added this line below the "TakeMessagesOnly" line, then received the same error as before (x's are the queue's id). This time I hard coded the queue's id as well, just to make sure it's not breaking when passing

parameters.transfer.extension.id = "xxxxxxx";

Unhandled exception. System.NullReferenceException: Object reference not set to an instance of an object.
   at Program.<Main>$(String[] args) in C:Usersxxxsource
eposTestConsoleAppTestConsoleAppProgram.cs:line 44
   at Program.<Main>(String[] args)

var parameters = new CreateAnsweringRuleRequest();
parameters.enabled = true;
parameters.type = "Custom";
parameters.name = "My weekly meetings";
var schedule = new ScheduleInfo();
var weeklyRanges = new WeeklyScheduleInfo();
TimeInterval day = new TimeInterval();
day.from = "09:00";
day.to = "10:00";
weeklyRanges.monday = new TimeInterval[] { day };

day = new TimeInterval();
day.from = "10:00";
day.to = "15:00";
weeklyRanges.friday = new TimeInterval[] { day };

schedule.weeklyRanges = weeklyRanges;
parameters.schedule = schedule;
parameters.callHandlingAction = "TransferToExtension";
parameters.transfer.extension.id = "xxxxxxxxx";

var response = await rc.Restapi().Account().Extension().AnsweringRule().Post(parameters);