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Question

Error message inbound font

  • November 30, 2020
  • 4 replies
  • 379 views

- I using "Send message API" to sent out bulk message, about greater than 400 message but when I checked inbound message of my another direct number which is one of 400 bulk message. I saw error font.

- I have checked my desktop font, softphone language setting, and check from softphone of sender. But every thing was fine.

- This is sender sender.png

- This is receiverreceiver.png

- Please help me about this problem, thanks.

4 replies

PhongVu
Community Manager
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  • Community Manager
  • 2317 replies
  • November 30, 2020

What endpoint did you call? What did you mean "Send message API to sent out bulk message". Post some example. Looks like you have some unicode problem.


PhongVu
Community Manager
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  • Community Manager
  • 2317 replies
  • December 1, 2020

I tried this and it works perfectly. Not sure how you implemented it.

screen-shot-2020-11-30-at-71546-pm.png


screen-shot-2020-11-30-at-71503-pm.png


  • Author
  • Known Participant
  • 17 replies
  • December 1, 2020

I implemented it same your example and almost all messages are correct, but sometime I got font problem. This problem only occurred at receiver.


PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • 2317 replies
  • December 1, 2020

That is not our problem. The problem is the receiver device does not support that language!


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