Skip to main content
Question

call forwarding on main line vs. extensions.

  • February 8, 2019
  • 1 reply
  • 226 views

We have 5 users, we have our main number forwarded to each person's extension simultaneously for all to answer at their desks during the day. If no one answers we would like that to be forwarded directly to the main phone voicemail... not each person's individual forwarding list. How do we separate where the main number forwards from where the individual extension calls get forwarded?

1 reply

  • Known Participant
  • 554 replies
  • February 8, 2019
Hey Sarah, how are you forwarding the calls to your Users? Via a Call Queue? Could you share a screen shot of your set up?

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings