Question

Quality Assurance-- Can a supervisor see what is in another agents tasks to reassign to another agent??

2 years ago
January 24, 2023
0 replies
153 views

aswallace
New Participant

With Quality Assurance Planners, can a supervisor see what is in another representative's tasks in the event the rep is out sick that day? Can these tasks be reassigned to another representative to take them over?

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