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Change site for a phone number in multi site setup

  • September 9, 2022
  • 2 replies
  • 1317 views

In our Multi Site instance.... all phone numbers are assigned to Site = Company.

I don't see any options to change the Site assignment for a phone number.

Best answer by Mary-Community_Moderator

Hi! You are not allowed to change the Site of a phone number, but you can change the Site of the user extension where that number is assigned.


On the Admin Portal, Go to Users > Select the Extension > User Details > Settings & Permissions > Click Edit under Site > Select the new site > Save.

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2 replies

Mary-Community_Moderator
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Hi! You are not allowed to change the Site of a phone number, but you can change the Site of the user extension where that number is assigned.


On the Admin Portal, Go to Users > Select the Extension > User Details > Settings & Permissions > Click Edit under Site > Select the new site > Save.


  • New Participant
  • 2 replies
  • December 6, 2022

What if the phone number is assigned to Auto Attendant ???


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