Question

Avg Speed of Answer

10 months ago
April 22, 2024
1 reply
70 views

madhuribommina
New Participant

I need to include the average speed of answer in the Power BI Dashboard, and I'm using the Analytics API to pull data. Could you provide me with the formula for calculating the average speed of answer?

PhongVu
Community Manager
2314 replies
10 months ago
April 24, 2024

Can you set and check the callSegmentsDuration result.

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