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Question

integrate button into softphone ,Add button to Dialer

  • August 24, 2021
  • 1 reply
  • 374 views

I have a pre call authentication to my company's API that i currently run through terminal before i place a call. I'd like to create a button on the softphone to execute this POST, is that possible? it's not really a call itself it's an API authentication to our API, don't need to access ring centrals (i don't think) just want to "add a button" on the dialer, is that possible? I'm not a coder at all but I'm trying to fumble my way through it.

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I have code for accessing my company's secure call API (pre call authentication) i want to integrate into the softphone. I don't need to access Ring Central's API to pre authenticate my call i just want to create a 'button' in the softphone, is that possible?

1 reply

PhongVu
Community Manager
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  • Community Manager
  • 2312 replies
  • August 27, 2021

I don't think it is supported on the soft phone. Maybe it can be done via the embeddable but I am not very sure.

@Embbnux Ji Is this something that the embeddable can be customized?


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