Question

RecordingID is not coming for some calls in the CallLog API's & embedded widget

4 years ago
June 25, 2020
1 reply
221 views

kailashvasan2039546021
New Participant
1 reply

RecordingID not coming for some calls in the CallLog API's and embedded widget app as well.

Embedded widget - window.phone.callshistory object - RecordingID for some calls not coming.

PhongVu
Community Manager
2323 replies
4 years ago
June 27, 2020

It would take about 20 to 30 seconds to get the recording. If you still don't see it from your call log response. Make sure that it does exist by login to the web service and look from the call log list.

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Reply

Related Posts

IE10 Fields is cut

Url in the description field is always truncated when creating a ticket via api.icon

change search input field color

How to export tickets in a readable formaticon

When a cc'd user is added can they view those tickets in their own ticket areaicon

Most helpful members this week

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings