I wrote a c# application that uses the RingCentral SDK to pull call logs from the RC API. I was pulling pretty much all the info that you can get from <https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog > including Duration.
However, we recently noticed that Duration is not the same as "Handle time" that is shown in the RingCentral Analytics portal located here: <https://analytics.ringcentral.com/company-numbers/default/call-details > For example, calls that go to Voice mail have a duration value... but they don't have a Handle time value.
Is there a way or method of getting the Handle time for each call via the API?
