Skip to main content
Question

Finding missed call in call log api

  • August 25, 2019
  • 2 replies
  • 3642 views

I was going through call log api and I was figuring out how to get missed call value in the APi.

How can I find from the response if a call was a miss call?

2 replies

There is a section in response called result. This value returns the status description of the call operation.

A missed call will have the result value of “Missed” .

Other values are In Progress, Voicemail, Reply etc.

Check the API response details:

https://developers.ringcentral.com/api-reference/Call-Log/readUserCallRecord

Also refer: https://stackoverflow.com/questions/52051334/does-the-ringcentral-call-log-api-return-a-missed-value

And also this excellent article by @Phong Vu :

https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a


@vikas p If you see the docs carefully there is an Enum value: Inbound, Outbound

So, yes this is what the direction is explained in docs


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings