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Question

Updated Desktop app, failure to auto launch (vs Classic version)

D

With the new Desktop App, is there a way for it to auto launch? We updated the app from Classic, but the new Jupiter version does not auto launch. Thx.

8 replies

A
  • abi
  • New Participant
  • 3 replies
  • May 29, 2020
Can you elaborate on the expectation? What do you mean by auto-launch? When you boot the pc/mac or when you click any link that takes you to the RC App?
D
  • darren-evans
  • Author
  • New Participant
  • 2 replies
  • May 29, 2020
Application launch upon rebooting computer (like the classic version, or microsoft teams)
A
  • abi
  • New Participant
  • 3 replies
  • May 29, 2020
Thank you. I have confirmed that this is a known gap and will be addressed soon.
B
What is the status on this being addressed?  Thank you.
B
Checking on this again...this feature is needed and should have been something that was carried over from the classic phone app
R
  • recording
  • New Participant
  • 1 reply
  • July 30, 2020
Yes, this feature is missing. I had to put a shortcut in my startup folder. There's no option to autostart upon reboot or sign-in. Also, please include an option to start in the system tray instead of having the main window load upon startup. Thanks.
D

Feature still missing for our users - new app, Version: 20.3.20.223 Web, 20.3.26.2317 Windows

D
  • darren-evans
  • Author
  • New Participant
  • 2 replies
  • September 1, 2020

@abi , any updates on this since May 29th? Thank you.

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