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Question

Cannot send texts

  • December 6, 2022
  • 1 reply
  • 314 views

Two members of our team have lost the ability to send texts. We have a paid plan with ringcentral and the settings are as they should be in order to allow them to text. This is very obviously a ring central reoccurring issue.


We have also tried calling ring central support line but the operator is AI and the issue has not been resolved. From what I see in other questions from other people they never received any resolution either. Is there a reason you are not resolving this ?

1 reply

BeckyH
Community Manager
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  • Community Manager
  • 726 replies
  • December 6, 2022

Hey, @K P I see that you have some cases open. I would encourage you to work with the Support team on this. However, if you're not able to get an answer, please shoot us an email at Community.Support@RingCentral.com


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