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Question

Caller ID shows Spam Risk

I

Hi! I have one question. When I call another subscriber, the text "Spam Risk" appears on the phone screen instead of the number. How to solve this problem. Thank you in advance.

2 replies

Mary-Community_Moderator
Community Manager
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Hello! please contact Technical Support for this issue. You may open a ticket here.

J
Community Manager
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  • Jessica H.
  • Community Manager
  • 408 replies
  • May 31, 2022

Hello @Dispatch Department, check out this article for additional information on how to mitigate your calls being marked as robocalls or spam: https://support.ringcentral.com/article/Outbound-Calls-Tagged-as-Robocall.html

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