My company uses Ring Central for faxing only. Is there a resource somewhere that explains all the ins and outs of faxing using Ring Central? Some things I am looking for is account creation and managing. Changing who can send and receive faxes. Assigning fax numbers to departments instead of specific extensions or people.
The specific problems I am having is when our fax numbers were initially created they were created under a specific ext./user name and that was the person who received all faxes for that fax line. Over time, these people have moved departments or left the company. I want to keep all the fax numbers we have already purchased and just assign new people to them.
- I need to know if I can assign specific fax numbers to a specific department and just go in and change the email to a new recipient
- Does this recipient have to have an account built, as I would do if I were setting up a new user?
- If I have to set up a new user, can I just build the account and not assign a number to them and how would I do that?