Question

Incoming SMS notifications to ONE email address

5 months ago
November 4, 2024
1 reply
19 views

ccupani
New Participant
3 replies

How do I set it so ALL of our incoming SMS notify ONE email address? Our MAIN line will NOT notify anyone but the admin email.

Mary-Community_Moderator
Community Manager
2295 replies
4 months ago
November 6, 2024

For incoming SMS email notifications on the main line, you can check the notification settings of the operator extension. Please refer to this Knowledge Base article for guidance on navigating the Notification Settings:

Configuring Notifications and Sounds in the Admin Portal.

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