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Question

Unable to send SMS to a 5-digit number

T

Good day! Is it possible to send SMS on a 5-digit number? Example would be the screenshot below. I am getting an error message when sending SMS to this number. 59963 is the recipient of the SMS.


    9 replies

    A
    • Anonymous
    • 0 replies
    • March 16, 2017
    No, sorry.  It will work of course work with a 10 digit number but anything less than that  they system searches for an extension within the account.

    Mike
    Z
    I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.
    J
    • jeremy
    • New Participant
    • 3 replies
    • April 4, 2019
    2 years on and this is still a problem?
    B
    • billing123
    • New Participant
    • 2 replies
    • November 20, 2019

    B
    • bob-robinson
    • Participating Frequently
    • 31 replies
    • January 24, 2020
    I get that RingCentral views shorter numbers as extensions, but why can't it be a prompt?  "Is this an extension or a short code you are responding to?"
    D
    • dan-vlamis
    • New Participant
    • 2 replies
    • April 6, 2020
    I have the same problem.  Any resolution?  Come on, RC, we need some sort of solution!
    B
    • billing123
    • New Participant
    • 2 replies
    • July 30, 2020
    I cannot believe RC cannot take the time to fix this issue that has been existing for YEARS!
    Absolutely ridiculous!
    B
    • Ben1585117013
    • New Participant
    • 2 replies
    • January 2, 2021

    Years.

    J
    • jennifer-2
    • New Participant
    • 1 reply
    • August 10, 2021

    Has anyone figured out how to text 5-digit numbers? It's 2021.

    Reply


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