Question

Mobile App Rings / Desktop Answers

3 years ago
June 29, 2021
2 replies
189 views

lweiss
New Participant
1 reply

I have the desktop app and the mobile app on my iPhone XR. When I am sitting at my desk, I prefer to use my cell phone to answer calls, and they ring through the app just fine, but when I answer the call on my cell phone the audio defaults to the desktop computer app. How do I resolve this issue?

Anonymous
0 replies
3 years ago
June 30, 2021

Hello @Lea Weiss! I want to know the version of the app that you are using? Can you also post a screenshot, please? Thank you!

lweiss
Author
New Participant
1 reply
3 years ago
June 30, 2021

Hello & thank you. I have Mobile App Version 21.2.30.88494 & Desktop App below.

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