Skip to main content
Question

Can I transfer a call to an extension that will then forward the call to a third party?

  • October 11, 2019
  • 2 replies
  • 256 views

We often get calls where we tell the caller to call another number (not part of our company). We would like to forward the caller to that other number without having to dial it. The idea was to transfer the call to a special extension that has a call handling rule to forward to the 3rd party number.

Would this work?

Thanks

2 replies

  • Participating Frequently
  • 90 replies
  • October 11, 2019
Have you tried it? The easiest way to tell would be to create what you want to do and call it from another number to see if it works.

  • Inspiring
  • 61 replies
  • October 12, 2019
This will work, BUT note that for any months that you transfer more than 10 calls you will get charged that month for an extra mobile user (= 1 digital line monthly fee $39 - $49 approx).

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings