Question

Can I use my Twilio number with Ringcentral?

7 years ago
December 10, 2017
2 replies
1580 views

michael-arndt
New Participant
3 replies

I have a Twilio number which I'd like to use with Ringcentral for inbound/outbound calls but I'd like the SMS messaging to be handled by a different service. Is this possible with Ringcentral?

luke
Participating Frequently
8 replies
7 years ago
December 10, 2017

It turns out this is not something we can do. In order to use your Twilio number with RingCentral you would need to port it out of Twilio to RingCentral. In general, and in large part due to technical/FCC requirements, you can only use one phone number with one service provider's features.

eric-jones
New Participant
1 reply
7 years ago
December 13, 2017

Found this answer in Google as we currently are looking for a VOIP solution but have a few Twilio numbers. I understand it can be ported over. Does RingCentral still allow the number to send and receive SMS?

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