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Question

Can I use my Twilio number with Ringcentral?

  • December 10, 2017
  • 2 replies
  • 1580 views
M

I have a Twilio number which I'd like to use with Ringcentral for inbound/outbound calls but I'd like the SMS messaging to be handled by a different service. Is this possible with Ringcentral?

2 replies

L
  • luke
  • Participating Frequently
  • 8 replies
  • December 10, 2017
It turns out this is not something we can do. In order to use your Twilio number with RingCentral you would need to port it out of Twilio to RingCentral. In general, and in large part due to technical/FCC requirements, you can only use one phone number with one service provider's features.


E
  • eric-jones
  • New Participant
  • 1 reply
  • December 13, 2017
Found this answer in Google as we currently are looking for a VOIP solution but have a few Twilio numbers. I understand it can be ported over. Does RingCentral still allow the number to send and receive SMS?

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