Question

when forwarding GoogleVoice# to ringcentral#,call is still going to GV#voicemail.Can that be changed to go to ringcentral voicemail instead?

6 years ago
March 19, 2019
3 replies
291 views

veronica-alvarez
New Participant

saadet.swift
Known Participant
554 replies
6 years ago
March 21, 2019

Hey Veronica, are you in the middle of the porting process? Could you provide more details about what's going on?

claudia-baturone
New Participant
1 reply
5 years ago
June 14, 2019

Hi. I'm having the same problem. I have a Google Voice number, to which I have linked the RingCentral number. However when I call the GV# it doesn't forward to RingCentral. How can this be solved? Thanks.

saadet.swift
Known Participant
554 replies
5 years ago
June 20, 2019

Hey Claudia, sounds like a configuration issue on the Google Voice side. Unfortunately we don't have control over 3rd party phone numbers that are being forwarded to our system. I'd talk to Google Voice about it :)

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