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How to implement RingCentral's click-to-dial feature for my web app

  • October 27, 2020
  • 3 replies
  • 277 views

Hi,

I want to implement the click-to-dial feature of RingCentral with my web application.

When I click on the phone number with url like href="tel:{PhoneNumber}" or href="callto:{PhoneNumber}" then it is asking to choose the application for calling but RingCXentral is not appearing as an option.

I have tried with the desktop app as well, and the RingCentral Google extension but it is not showing in the calling options.

Can you please provide any documentation link or any guide on click to dial feature?

Best answer by Anonymous

Hello @Akshay Sagar! Here's the article for our click to dial feature. Please click HERE. I hope this will help you. Thank you!

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3 replies

  • 0 replies
  • Answer
  • October 27, 2020

Hello @Akshay Sagar! Here's the article for our click to dial feature. Please click HERE. I hope this will help you. Thank you!


  • New Participant
  • 4 replies
  • April 5, 2024

This link does not work


ByrneReese
Community Manager
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  • Product Manager
  • 265 replies
  • April 2, 2025

@edwardcc We updated and fixed the link. Tell us more about your web application though. Have you seen App Connect? It requires a little more technical background to setup, but it is a framework employed by web apps to embed RingCentral directly into the application - and click-to-dial is one of the features it offers - along with a host of others. 


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