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Question

Incoming Calls Ringing on overhead paging system


How do I get my incoming calls to ring on our overhead paging system (Algo and CyberData)? This is for our retail stores where it’s hard to hear the diminutive ringers on our Poly desk phones.

2 replies

  • Participating Frequently
  • 86 replies
  • July 11, 2024

Both require a DL, so keep that in mind. You’ll pay for a full license to have this functionality.

For CyberData and Algo

  • Create an “other phone” in Phones and Devices and grab the manual SIP provisioning info

For CyberData:

  • Register your manual SIP settings via the SIP → Nightringer Settings tab. Plop the manual provisioning info there.
  • Add your NightRinger device via your RingCentral account to your Ring Group/Call Queue and it will ring overhead for incoming calls

For Algo:

  • Register your manual SIP settings via Basic Settings → SIP → Ring/Alert Mode (ON) → Ring Extension (User Name) → Authentication ID (Auth ID) → Authentication PWD (RingCentral Other Phone Password). 
  • Features → Ring/Alert Tone, Volume, Limit (Set this to your desired specifications)
  • Advanced Settings - Advanced SIP → SIP Transportation (Just leave as Auto) → Outbound Proxy (OutboundProxy settings)
  • You can either choose TLS or not via the Other Phone settings depending on your network setup

Mary-Community_Moderator
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Nice one @tak-it1
@Goodwill IT, If it was helpful, consider marking it as the Best Answer. It really makes a difference! :)


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