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Question

Turn off Authentication for recordings

  • November 23, 2021
  • 1 reply
  • 254 views
R

I'm using RingCentral Embeddable JS and making use of Logger Button (https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/third-party-service-in-widget.md#add-call-logger-button-in-calls-page)

1637209551281.png


I'm able to get Call Details

1637210457184.png

Is there a way get recordings URL which doesn't ask for authentication, or any possibility to turn of authentication for recordings?

    1 reply

    PhongVu
    Community Manager
    Forum|alt.badge.img
    • PhongVu
    • Community Manager
    • 2320 replies
    • November 23, 2021

    No, call recording content must be protected and only an authorized user (a super admin or the owner) can access the recording using their valid access token.

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