Skip to main content
Question

Unable to modify call handling as Super Admin


Forum|alt.badge.img

I am a super admin in RC at the company I work at currently. When I try to modify my own Call Handling and Forwarding settings under the My Extension option, not under the Admin Portal, I get an error message that says "You cannot change Super Admin settings" Am I just not able to forward my calls if I am set as a Super Admin?

2 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img

Hi Andy, may I know which specific setting did you try to change?


Joe Cache
Forum|alt.badge.img
  • Brainy
  • 154 replies
  • May 21, 2021

Yeah - your admin account is 'borked' - same thing happened here, and while my other Super Admins could alter my account, I couldn't do any changes to my account.

Have them look at ticket 12289363 for the fix.

Good luck!



Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings