Question

cannot access administrative settings on phone

4 years ago
June 10, 2020
2 replies
758 views

rick-calhoun
New Participant

I am trying to access the Administrative Settings on the Advanced Menu but it does not appear. Why? The phone is a Polycom VVX-601 purchased through RingCentral

Mary-Community_Moderator
Community Manager
2295 replies
4 years ago
June 10, 2020

Hi Rick,

The phone is locked with RingCentral and it has a unique admin password. Please reach out to Technical Support regarding this.

mshaffar
New Participant
1 reply
4 years ago
June 10, 2020

Busnes phone

Reply

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