Question

my mobile is not ringing at the same time as the phone on PC any idea's

4 years ago
June 9, 2020
1 reply
276 views

michelle-williams
New Participant

my mobile does not ring when call coming in although it rings through my PC I need to be able to have the choice to answer either mobile or PC is it a settings thing?

Mary-Community_Moderator
Community Manager
2295 replies
4 years ago
July 30, 2020

Hi Michelle,

Make sure that your mobile app has the same login with your desktop. Try to uninstall/reinstall your app as well.

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