Skip to main content
Solved

Can I upgrade a currently scheduled webinar from 100 to 500 attendees?


I currently have a webinar scheduled that 157 people have registered for. However, our plan only allows 100 attendees. Am I able to upgrade the plan to 500 attendees so that everyone can join while NOT having to reschedule and re-invite all 157 webinars to a new webinar?

Best answer by Mary-Community_Moderator

So long as you update the host's license before you actually start the webinar, it should be OK. It may take some time to catch up with the license, so upgrading it 24 hours ahead of time is best.

View original
Did this thread help you find an answer to your question?

3 replies

  • 0 replies
  • July 14, 2022

not an API question so moving to 'User Community'


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img

So long as you update the host's license before you actually start the webinar, it should be OK. It may take some time to catch up with the license, so upgrading it 24 hours ahead of time is best.


  • Author
  • New Participant
  • 1 reply
  • July 14, 2022

Thanks! We just unassigned the 100 webinar license and assigned the 500 webinar license and it appears to have worked perfectly.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings