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Mass Texting
I need to be able to mass text one message to a list of 50 phone numbers....copy the numbers, paste in a text and send. Frustrating that this is not possible please if you could add this feature it would be a HUGE time saver....typing 50 phone numbers is no bueno!
Hi Kelly,
Are talking about using the RingCentral SoftPhone app and the RC mobile app? Yes, you can copy/paste multiple phone numbers SEPARATED by commas "," to the "To" field and send text message. I am not sure about the max number of phone numbers though. But you can try it out with 50 or as many as you can.
+ Paco
Are talking about using the RingCentral SoftPhone app and the RC mobile app? Yes, you can copy/paste multiple phone numbers SEPARATED by commas "," to the "To" field and send text message. I am not sure about the max number of phone numbers though. But you can try it out with 50 or as many as you can.
+ Paco
I can add multiple numbers separated by a text, but it doesn't work to copy and paste multiple numbers. When I try to copy and paste a list of numbers separated by commas, I get the attached error message. Instead, I had to spend an hour copying and pasting them one by one. 
I agree with the need for this.
I like RingCentral, but may move
to Textbetter if this is not implemented soon. This can be very simply
done along with allowing us to slightly customize our text message
(such as including the recipient's name). Here are two simple ways we
could do this.
One, allow us to cut and paste a bunch of phone
numbers at once to the RingCentral app for texting. Right now we have
to cut and paste one number at a time, and I just did over 300 of them
on one day. That's asking for carpal tunnel syndrome and there is no
good reason for this.
Two, allow us to upload a spreadsheet or .csv file with two fields. The first field would be the phone number and the second field would be the text message. That would easily allow us to use our own software to customize each message, and then upload it to RingCentral for texting. This would be my number one request and I would then be very motivated to encourage other people to switch to RingCentral as well.
Both of these upgrades should be simple to implement, and would make a huge difference for those of us who use texting to communicate professionally.Reply
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