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Question

Switching between RC Video and RC Meetings


Since the onset of the pandemic many of our employees have been using RingCentral Meetings and have been getting quite used to the user interface, scheduling meetings, and all the features. However, Our account limits the size of meetings to 4 people unless we upgrade after the pandemic RC Meeting upgrade expires.


In anticipation of this, a few users would like to test RC Video (which allows up to 100 persons). Can a user, without having to change settings in their User Portal, switch between RC Meetings and RC Video? For example, can a user schedule an RC Video and then the next action is schedule an RC Meeting? Then back and forth without changing user settings? The scheduling action could also be applied to hosting the meetings too.


Thanks,


Will.

2 replies

Mary-Community_Moderator
Community Manager
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Hi Will,

For RC Video concerns, please reach out to your Account Manager.

BeckyH
Community Manager
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  • Community Manager
  • 728 replies
  • June 8, 2020
Will, I've connected with your account manager to assist further. 
If you don't hear back from them, please don't hesitate to reach out to us via the Community.Support@RingCentral.com email. 

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