Question

Video Settings RingCentral Meetings Issue

5 years ago
March 27, 2020
2 replies
438 views

jason-broom
New Participant
1 reply

I'm unable to get my built-in webcam working during a meeting on my MacBook. When I go to Video Settings, the only option I have is FaceTime HD Camera. My Macbook webcam never turns on. I've been unable to find any insights within help, support forums or within system settings. I don't have this issue with Google Hangout, GoToMeeting, etc. Please advise.

jason-broom
Author
New Participant
1 reply
5 years ago
March 27, 2020

I access RingCentral via a corporate account.

Anonymous
0 replies
5 years ago
March 29, 2020

Hello Jason!

I would suggest creating a case in our support site so our Technical Team will contact you at your most convenient time.

Thanks!

Reply

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