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Question

Unable to Submit Support Case


  • Participating Frequently
  • 6 replies

I have been continuously receiving errors when trying to submit a developer support case. The error says 'unavailable at this time, if the issue persists contact support' -- I tried clearing cache/cookies and submitting via an incognito window. Neither option worked. We need assistance ASAP and are unable to even start a ticket.

3 replies

PhongVu
Community Manager
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  • Community Manager
  • 2317 replies
  • January 12, 2024

I just login and open the create support ticket and it works well. I really don't know what happened from your side.

1705075808758.png


  • Author
  • Participating Frequently
  • 6 replies
  • January 16, 2024

This is the issue we are facing anytime we try to submit a case.ringcentral-dev-issue.png


  • New Participant
  • 3 replies
  • February 27, 2024

same for me


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