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Question

Transfer call in softphone-js sdk

  • January 17, 2023
  • 3 replies
  • 498 views

I am using https://github.com/ringcentral/ringcentral-softphone-js for one of my use case. How can I transfer call in this SDK. It seems to have message exchange with some command for voicemail. Do we have something similar for transfer?

PhongVu
Community Manager
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  • Community Manager
  • January 18, 2023

This is the call transfer API. It requires a telephony session id and a party id and only the owner of the call can transfer its call. I don't know how you make the call, but check the SIP message headers to see if you have the right telephony session id and the party id, then try to transfer using that API.


  • Participating Frequently
  • March 20, 2024

@Shankar Jha did you find the session id and party id in the SIP message headers?


Latest version of https://github.com/ringcentral/ringcentral-softphone-ts supports call transfer out of box!


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