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Question

Need to mute call recording for ALL calls to/from key individuals

  • February 12, 2021
  • 1 reply
  • 248 views

Call recording is enabled for the entire organization but a select few have call recording turned off. We need a feature to turn off ALL call recordings for those few whether calls come from inside or outside our organization. If a call comes to that individual from another employee that has call recording enabled, the call should NOT be recorded. This is a feture request that is urgently needed.

1 reply

@Drew Leja - IT Ops x393

I think this is similar to what you are talking about. If it is, please Vote for it.
https://ideas.ringcentral.com/ideas/CUSTCOM-I-6046


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