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Question

We need a feature update -

  • March 23, 2023
  • 1 reply
  • 114 views

Hello Ring Central,

We would like to request a feature update to be able to choose a call queue number and then when the person calls back on that number they get the actual call queue. Now they are able to choose the call queue number as caller ID but when they call back they get the main switchboard. The agent needed to use an auto-receptionist number just to have the people be able to choose the call queue number as their caller ID.


Please advise and thanks!

Fran

1 reply

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img

Hi @Francine Pisano, please submit this as a feature request at https://ideas.ringcentral.com/.


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